Autoclave landing page – Dental Equipment

Striving for Excellence:

More performance, Less Downtime

When your autoclave fails, we keep your practice running. Our certified technicians deliver lightning-fast autoclave repairs with same-day service and a complimentary loaner unit available upon request, ensuring zero interruption to your patient care.

How It Works

Step by Step Process

01

Contact Us

Reach out to us via phone, email, or our online form to schedule your autoclave repair service.

02

Autoclave Pickup

Our team will coordinate a convenient time to pick up your autoclave directly from your office. Need a backup? We have loaner autoclaves available to keep you running.

03

Diagnosis and Repair

Once at our facility, our expert technicians will diagnose the issue and repair your autoclave using high-quality parts and professional tools.

04

Thorough Testing

After the repair, we perform rigorous testing to ensure your autoclave is functioning properly and meets industry standards.

05

Return and Setup

We’ll deliver the repaired autoclave back to your office and assist with setup to ensure it’s ready for use.

06

Ongoing Support

Enjoy peace of mind with our post-repair support and 6 month warranty. If you have any issues, we’re here to help!

Truly the only place I go to for all things equipment! DES fulfilled all my needs and even hand delivered my handpieces to me! Tracy, John and Josh are life savers and helped my facility stay at the top of our game! They also helped me with autoclaves and handpiece repair! I will only ever go to them!

— Mike Madly

I appreciate the entire DES team! We called with an emergency and they worked their magic to get to our office same day. And we are back up and running within a few hours

— Melissa Cortes

We used Dental Equipment Specialists to move all of dental equipment from our old office to our brand new office space. They were not only a delight to work with but extremely helpful, responsive and knowledgeable. We can not recommend them enough!!!

— William Lee

John has been our technician for many, many years. He is simply the best! Work is expertly done and always on time. We look forward to seeing, John. He is part of our dental family at George B. Zacko DDS & Associates!

— Christine Rivers

John Lynch is a superior senior technician. Josh came to the rescue when our autoclave went out on us. We were so frustrated with the previous companies charging outrageous fees and not effectively resolving our equipment issues. Now, with DES, those days are gone! Thank you DES!

— Cheryle Baptiste

Fast, efficient, and reasonable service. My office has worked with DES twice now for equipment repairs and both times were excellent experiences.

— Sheila Brush

Josh from DES came out to the office, diagnosed the problem and took care of everything. Only the second time we have needed them in 4 years and they were every bit as nice and responsive to our needs as they were before.

— John Farrugia

About us

who are we?

Dental Equipment Specialists takes great pride in delivering exceptional dental products and services to our clients. With 50 years of industry experience, we possess a deep understanding of our clients’ needs, and we are dedicated to providing them with the right solutions to succeed. Whether it’s our premium products, expert dental repair services, or office planning expertise, we remain committed to supporting our clients in achieving their goals and elevating their businesses to new heights.

faqs

frequently asked questions

Do you provide emergency autoclave service?

Can’t wait? Drop it off at our office today, or request emergency service. We offer an emergency autoclave service designed to minimize disruption to your dental practice. In urgent situations, we’ll promptly pick up your malfunctioning autoclave and provide a temporary replacement unit to keep your office fully operational. This loaner autoclave is offered at no additional cost if you choose our repair services for your original unit. Should you decide not to proceed with our repairs, a modest daily rental fee will apply for the use of the loaner. This flexible solution ensures your sterilization needs are met without interruption, allowing you to continue providing top-quality care to your patients while we address your equipment concerns.

How can I schedule a repair?

We offer multiple convenient scheduling options to meet your needs, including user-friendly online booking, direct phone support (410) 257-2323, and email service request capabilities. Our commitment to exceptional customer service means you’ll receive a same-day response, minimizing disruption to your dental practice’s operations.

What brands of autoclave do you service?

Our technical expertise spans all major dental equipment manufacturers, encompassing both international and local brands. Our technicians undergo rigorous specialized training to handle complex systems, and we maintain an extensive parts inventory to ensure rapid, precise repairs for virtually any dental equipment model.

What should I do if my autoclave displays an error code?

Consult your autoclave’s manual for a list of error codes and their meanings. If the issue persists, contact us and we’ll have a technician come out to inspect and fix the issues.

How often should an autoclave be professionally serviced?

Professional inspection, maintenance, and repairs should be performed at least once a year.

What maintenance tasks can I perform myself?

Regular maintenance tasks include cleaning the chamber after each use, inspecting the door gasket, cleaning the water reservoir, checking filters and valves, and lubricating moving parts.

What kind of water should I use in my autoclave?

Autoclaves should be filled with distilled water.

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